Hotel Caracol Isla Mujeres – A Favorite for Families in Isla Mujeres
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Key details
About the Hotel
Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez Y Av. Rueda Medina, Isla Mujeres, 77400,
-
Next to the waterfront
Great
8.4
/10
Loved by Hotel Caracol Isla Mujeres guests
quaint courtyard
lovely pool
big fridge
hot shower
spacious room
"The staff were friendly and I was able to get in my room an hour early."
Kathryn from United Kingdom
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"Position right in the center . Room super silent and clean."
Margherita from United Kingdom
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3-star boutique hotel with only 12 rooms, steps from Playa Norte beach
Accommodations
Hotel Caracol Isla Mujeres offers only 12 rooms, creating an intimate hotel atmosphere. Each room includes air conditioning, a private bathroom, and selected rooms have a microwave and kitchenette. King rooms and double rooms are available, with daily housekeeping and free drinking water provided.
Amenities & Services
The property features both indoor and outdoor swimming pools, a lush garden, and a terrace. A 24-hour front desk and 24-hour security are available, along with CCTV in common areas and outside. Additional services include a tour desk, daily housekeeping, and invoice provided.
Location
The hotel lies a short walk from Playa Norte beach, the best beach on the island, and within walking distance of shopping and dining options. The ferry to the mainland is also nearby, providing easy access to Cancun. El Garrafón National Park is 6 km away, with other natural attractions like cenotes and reefs easily reachable.
Outdoor Spaces
A garden oasis setting offers tranquility in the midst of the island's mid-low jungle, with an outdoor swimming pool for refreshment. The courtyard features a well-maintained pool and loungers. Guests can relax in a serene environment away from the main street noise.
Management & Guest Experience
The hotel is managed by a professional host ensuring personalized service for each guest. A 24-hour front desk and security provide safety and convenience. Guest reviews highlight the clean rooms, comfortable beds, and welcoming staff.
Highlights
Rooms: Only 12 rooms for an intimate stay
Location: Steps from Playa Norte beach and ferry
Pool: Outdoor and indoor swimming pools
Outdoor: Garden oasis with courtyard and loungers
Management: Professional host with personalized service
Nearby: El Garrafón National Park 6 km away
“This property strikes a fine balance, offering a quiet retreat that's surprisingly close to the island's pulse. Rooms feel thoughtfully appointed and well-maintained, creating a comfortable base for exploring. Its proximity to the ferry and main attractions is a definite win for easing travel logistics.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double
2 persons
12 sq. feet
1 Double bed
Air conditioning
Coffee machine
room details
Studio
2 persons
20 sq. feet
2 Double beds
Air conditioning
Coffee machine
room details
King Room
2 persons
16 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score
General
No smoking on site
Free Wi-Fi in public areas
24-hour reception
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Guest Parking
No parking available.
Services
Housekeeping
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Garden area
Room features
Air conditioning
Patio
Terrace
Dining table
Trouser press
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Hotel Caracol Isla Mujeres Location
Calle Francisco I. Madero Smz 1,Mza 4, Lte. 08, Col Centro,Entre Av. Juarez Y Av. Rueda Medina, Isla Mujeres, 77400,
Explore Isla Mujeres
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playa Norte
9 minutes walking
Beautiful sandy beach renowned for its crystal-clear waters, perfect for swimming and relaxing.
El Malecon
8 minutes walking
Vibrant seaside promenade filled with sculptures and fabulous ocean views, ideal for a leisurely stroll.
Parroquia Inmaculada Concepcion
8 minutes walking
Historic church known for its stunning architecture and peaceful atmosphere, often hosting cultural events.
Green Demon Beach Club
8 minutes walking
Popular beach club offering entertainment and water sports, perfect for both relaxation and fun.
Snorkeling Tours
10 minutes driving
Thrilling snorkeling adventures explore vibrant coral reefs; book ahead for best experience.
Yoga Classes
6 minutes walking
Relaxing yoga sessions at The Treehouse Yoga, promoting wellness; check class schedule for availability.
Local Markets
5 minutes walking
Cultural experiences at local markets showcase artisan crafts and traditional foods; great for souvenirs.
Los Tacos de Humo
2 minutes walking
Casual spot famous for authentic tacos and fresh ingredients; vegan options available, no reservations needed.
Ruben's Restaurant Isla Mujeres
3 minutes walking
Charming restaurant serving traditional Mexican dishes; try their seafood specialties in a cozy atmosphere.
Dulzura Argenta Bakery and Cafe
2 minutes walking
Delightful café offering fresh pastries and coffee; ideal for breakfast or a light snack.
IceBar Mexico
40 minutes walking
Unique bar experience featuring ice-themed decor and cocktails; family-friendly atmosphere with fun entertainment.
Tripper
3 minutes walking
Local bar with a laid-back vibe, hosting live music and themed nights; great for a night out.
Tips on navigating the city
City Centre
Isla Mujeres 30 min · 1.6 mi
Airports
Isla Mujeres (ISJ) 16 min · 4300 ft
Cancun (CUN) 52 min · 21.3 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Number of rooms:
12
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 296 verified reviews
7.8 /10
Very good
81 %
Recommend
Cleanliness
8.6/10
Comfort
8.8/10
Facilities
8.3/10
Free Wi-Fi
8.6/10
Location
9.3/10
Staff
8.4/10
Value for money
8.4/10
Pros
Courtyard oasis
Spacious rooms
Central location
Helpful staff
Cons
Dirty sheets
Poor door lock
No hot water
Noisy neighborhood
Guest reviews
based on 722 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.